Privacy policy
The Furthr App: Global Privacy Policy
Last updated: 18 December 2025
1. Introduction
This Privacy Policy explains how The Haggle App Pty Ltd trading as Furthr App (ABN: 33 627 246 931) (“Furthr”, “we”, “us”, “our”) collects, holds, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Furthr operates as a B2B SaaS and technology services provider, supplying cashback and related infrastructure services to enterprise customers, including financial institutions and fintech platforms.
This policy applies to personal information we handle in connection with:
- Our website
- Our SaaS platform and APIs
- Business relationships and communications
2. Types of Personal Information We Collect
We only collect personal information that is reasonably necessary for our business operations.
This may include:
- Names, business contact details, and job titles
- Business email addresses and phone numbers
- Account access credentials and identifiers
- Technical and usage information such as IP addresses, device details, access logs, and system telemetry
- Communications with us, including emails and support enquiries
We do not operate a consumer mobile app and do not directly collect end-user financial or transaction data unless acting on the documented instructions of our business customers.
3. How We Collect Personal Information
We collect personal information:
- Directly from you when you contact us or interact with our Services
- From our corporate customers in the course of providing contracted services
- Automatically through our systems when users access or interact with our platform
- From third-party service providers where permitted by law
4. Purpose of Collection and Use
We collect, hold, and use personal information to:
- Provide, operate, and support our Services
- Manage customer relationships and authorised access
- Communicate with customers and business partners
- Maintain platform security, performance, and reliability
- Meet legal, regulatory, and contractual obligations
Where Furthr processes personal information on behalf of enterprise customers, we do so strictly in accordance with contractual arrangements and documented instructions.
5. Disclosure of Personal Information
We may disclose personal information:
- To service providers who assist us in operating our business, such as cloud hosting, security, analytics, and communications providers
- To enterprise customers, where relevant to the Services provided
- Where required or authorised by law
- In connection with a corporate transaction such as a merger, acquisition, or asset sale
We take reasonable steps to ensure third parties handle personal information in a manner consistent with this policy and applicable privacy laws.
6. Overseas Disclosure
Some personal information may be stored or processed outside Australia, including by cloud service providers.
Where overseas disclosure occurs, we take reasonable steps to ensure the recipient complies with privacy protections substantially similar to the Australian Privacy Principles, unless an exception under the Privacy Act applies.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures include access controls, encryption, monitoring, and operational safeguards appropriate to the nature of the information we handle.
8. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us using the details below.
We will respond to requests within a reasonable timeframe and in accordance with the Privacy Act.
9. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us with details of your complaint. We will investigate and respond promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
11. Contact Details
For privacy enquiries, access requests, or complaints, contact:
The Haggle App Pty Ltd trading as Furthr App
ABN: 33 627 246 931
Email: privacy@furthr.com
Website: https://www.furthr.com/
